VAT refund

A VAT refund refers to the case where your business may be entitled to have the VAT refunded by the authorities of the country where you were charged VAT. There are different laws regarding VAT refunds as some EU countries do not allow a VAT refund for certain transactions. Therefore getting a VAT refund and being aware if you are entitled for it in the first place, ends up being a bit more complicated than you might think. As a result it is best to have a fiscal representative to handle taxation matters for you in foreign countries, as he or she will also see to your VAT refunds. The fiscal representative will know whether you are eligible for a VAT refund or not, claim it, and then see that the refund is given. VAT refund procedures vary from one country to another and if you have a fiscal representative you will have the assurance that the process for claiming your VAT refund will be handled properly by him/her. Moreover, there could be cases where the country who should be paying your VAT refund is late in issuing this refund. In such cases you may be able to claim interest on that refund. The fiscal representative will be able to see to all this for you, and since he/she is experienced in these matters you may rest assured that you will be getting what you are supposed to get thanks to him/her. To avail of this service simply send us an email or click on the Information Request button so that we will get back to you.

VAT refund requests?

Do you represent an American or European company and have any kind of request related to VAT refund? Fill out the form at 'Information Request'. Within 8 working hours you get response from VACUE.

How to make a claim for a VAT refund

How to claim

Fiscal representationThe fiscal representative will take care of the submission of the claim for a VAT refund. VAT refunds and their rules vary from one country to another, but the fiscal representative will know what you are entitled to get, and also, how to help you get it. The fiscal representative will submit a refund claim, and include the necessary standard codes to describe the goods or services that you had paid VAT on. He/she will also know when copies of invoices, or original invoices are needed. In most cases a letter of engagement is also required.

Rules to submit a VAT refund


The period to apply for a VAT refund is very important. Unless you know the rules of that country, you may end up losing out on claiming a VAT refund. There are certain minimum amounts applicable too when submitting an application for a VAT refund. The fiscal representative will be knowledgeable in these matters and will make sure that everything is handled properly and on time. It is also important to note that the refund process may vary from one country to another, and the repayment may take place in different ways too. The fiscal representative will see to this as well.

How does it work?

The process is really simple and quick.

  • Contact VACUE online by filling in the form on the website 'Information Request'. Explain what you are enquiring about, that is, if it is about VAT refund issues.
  • Upon receiving your request we will then get in touch with our specialists, depending on what you explained in your request. There are several specialists who will be able to suit your specific needs.
  • These specialists will subsequently contact you, either by calling you or by sending an email. It is VACUE's priority to ensure that communication is as prompt as possible, and so we guarantee that you will receive a reply from the tax specialists within just 8 hours.
  • Within 8 hours the specialist will update VACUE with the status of your request so that we will be informed of what is going to happen with regards to the service required, and be in a better position to manage it all for your utmost satisfaction.

Advantages of VAT refund services

Refund services

The fiscal representative of your choice will be offering VAT and VAT claim services. As a VAT expert in that particular country that your business deals with, he/she will save you time and money by taking care of everything for you. While guaranteeing a professional and efficient service, the fiscal representative will also ensure that all your VAT problems or issues will be handled as well. So, even if you do not have an office in that foreign country, the fiscal representative will be there for you. If your business ends up with many foreign invoices from various transactions, there is a good probability that you have every right to claim the VAT back on them. The fiscal representative will know how and when to take care of your VAT refunds for you. Even if the VAT refund process may be different or require certain documentation, the fiscal representative will surely know what to do to safeguard your right for a refund.